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Coronavirus (COVID-19) Safe Travel

QuickBus has always put safety as its number one priority and right now, this is more important than ever as we restart our international network coach services across Africa. Ensuring safety and well-being always comes first and we want customers to be confident to travel with QuickBus.

We recommend all passengers follow the guidelines outlined by the World Health Organisation (https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public). This includes: .

  • Wash your hands frequently
  • Avoid touching your eyes, nose, and mouth
  • Keep a safe distance from others (minimum 1 meter)

In determining appropriate control measures, we have introduced the following measures:.

1. Social distancing

  • Signage, posters and in station and on board announcements to control social distancing standards
  • Physical screens in key areas such as customer information points, ticket desks and driver cab
  • Barriers or markings to control social distancing standards in key areas such as customer information points, tickets desks and machines, and waiting areas
  • Limiting the maximum capacity of all coaches and asking passengers to only sit in specific seats and fill vehicles from the back and empty from the front to reduce interaction

2. Cleaning and personal hygiene

  • Enhanced cleaning regimes and increased frequency of cleaning of touch points
  • The introduction of regular aerosol based disinfection with a high performance antiviral solution - sometimes called ‘fogging’ - in both coach stations and on vehicles
  • Mandatory requirement for customers to wear a face covering when in stations and on coaches
  • Hand washing facilities and hand sanitiser available for staff and customers
  • Disposable gloves, face masks and visors available to all staff
  • Promotion of booking online in advance and contactless payment to reduce contact

3. Managing customers, staff and partners

  • Management structures allow oversight and regular supervision of these control measures
  • Management teams who are briefed and or trained on the relevant guidelines
  • Monitoring programme to ensure compliance with risk controls
  • Communication via briefings, posters, announcements, training and videos
  • Guidance to only use coach stations if travelling and limiting arrival time to manage capacity in coach stations
  • Temperature screening of customers before allowing travel
  • Staggered work patterns, including meal and break times
  • Shielding of extremely vulnerable and vulnerable staff
  • Staff working from home, wherever possible
  • Contractor control processes in place